Terms & Conditions

By using this website, YOU, as the customer agrees to / acknowledge the following Terms & Conditions

  • For Reservation of Goods for more than 2 days, a 60% deposit payable to POSB Savings 030-52541-8 is required. 
  • For customers who requested for Invoice / Price Quotations to be issued or emailed to but failed to make payment or deposit within 2 days, we regret to inform that we will not be able to reserve or process your order. Please contact our staff to check on stock availability again or for new invoice to be issued. (E.g: Invoice issued on Monday before 6.30pm, payment must be received by our side by Wed 3pm)
  • Once payment / deposit is made or order is processed, either verbally or via email, no cancellation is allowed. Payment and Deposit are also non-refundable.
  • For Goods that are delivered to you, if there are any damages that needs to be replaced, please inform our staff via email with images of damage and quantity within 2 days. (E.g: Good delivered on Monday, we must be informed latest by Wed 2pm)
  • All Goods sold are Non-Refundable or Exchangeable.
  • For orders that customers opt for Normal Postage instead of delivery service, we will not be responsible for mail lost or delayed by Singpost.
  • Order lead time for Items Out of Stock is 5 - 8 weeks. In the event if you need them urgently within 2 - 3 weeks, you will be required to do a Top-Up for Express Shipping Cost.
  • For items that requires Personalization, Full Payment is required before we are able to process your order. For Purchase of Redondo, order lead time is Min 2 weeks. If you need them urgently within 1 week, please contact our staff for stock availability. Please note that We may need to charge an express service administrative fee. We will require Full Payment for all orders placed for Redondo. 
  • Please note that we do not do meet-ups. All items must be purchased at our store or via delivery services. If you insist on meet-ups, we will still charge as delivery service at $16.90 (Singapore exclude Airport, Expo, Sentosa, Jurong Island)